Shipping & Return Policy

All shipments will ship within 1 business day of the order being placed. Standard shipping is via DHL.  We shoot for same-day shipping on all orders placed before 2pm.

Please note that our products produce results over a period of a few days to 2 weeks of use.  Most people do not notice immediate effects.

 

Returns Policy:

Our team takes the quality of our products very seriously and stands behind them.  If you are not satisfied with your purchase, you may request a full refund of the purchase price within 15 days. We do our best to be generous with this refund policy, however there are some exceptions.

For return inquiries please contact us at support@presspauseproject.com.  On orders that are eligible for a refund, the customer is responsible to pay for the return shipping and will be refunded the price paid for the product when it is received at our facility.

  • Press Pause Project LLC will only accept returns and refunds from purchases made on PressPauseProject.com. Press Pause Project will not allow returns from a purchase made in a retail store.
  • Full refunds will be issued if the inventory is returned in original, sealed and unopened condition
  • Opened and partially used products may qualify for a 50% refund
  • Shipping costs and ancillary fees are non-refundable
  • Orders containing 4+ of the same product are not eligible for a refund as we consider bulk orders to mean you are confident with our products.
  • Press Pause Project LLC is not responsible and will not issue refunds for any international shipments that are lost or taken by customs.

 

Returns Process: 

1) Email us at support@presspauseproject.comASAP to alert us that you will be returning your product within the 15-day time limit and to request the Return Shipping Address.

2) Once you have shipped your product back to us – please also email the tracking number to support@presspauseproject.com so we can keep an eye out for it.

3) When our facility receives your package and can confirm it’s condition, we will then issue a refund for the product and email you a confirmation. Please allow 30-45 days for the refund to post to your statement.

 

If you have any questions regarding our return policy please email support@presspauseproject.com

By making a purchase you are demonstrating a clear understanding that our products contain CBDderived from the hemp plant. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD. If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD products.